House Coordinator Residential

Signature Health - Mentor, OH


Reporting to the Manager, Residential Services, the House Coordinator, Residential Services coordinates the daily operations of the residential treatment facility. You will coordinate the direct care support services provided to clients. The House Coordinator, Residential Services, ensures most importantly, the safety and well-being of all Signature Health clients.  


  • Oversee the execution of daily objectives and tasks of the residential treatment facility.
  • Ensure that all materials and supplies needed for the facility are ordered and available.
  • Assist in conducting residential orientation for all new residents, and new staff members conducting services in the residential treatment facility.
  • Organize social/recreational activities for clients in residential care.
  • Perform other job duties as required to include, but not be limited to, daily participation in mealtime and personal care programs, transporting/escorting individuals to pertinent appointments and activities.
  • Maintain client charting in accordance with regulatory standards.
  • Participate in all audits and inspections.
  • Maintain proper client rights and client confidentiality.
  • Maintain compliance with all licensing board standards.
  • Comply with all agency policies and procedures.
  • Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
  • Adherence and completion of compliance training provided by Signature Health.
  • Responsible for and completing all productivity/documentation requirements.
  • Participate in all assigned staff meetings and staff development programs.
  • Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
  • Lead by example by providing ongoing communication, teaching, and training to team members.
  • Other duties as assigned.  


  • High School Diploma or equivalent required.
  • 2+ years’ of experience working in a food service, residential facility or health care setting required.
  • Valid unencumbered Ohio driver’s license and proof of driver’s insurance required.
  • Knowledge of safety and sanitary procedures required.
  • Must have knowledge of meal preparation and menu planning and food services ordering
  • Knowledge or specialized training/experience in behavioral health setting preferred.  


  • Accountability
  • Adaptability
  • Communication
  • Leadership
  • Problem Solving
  • Service Excellence  


  • Work is normally performed in a typical interior/office/clinical work environment.
  • While hours of operation are generally standard, flexibility to work evenings and extended hours may be required, including availability by phone for on-call needs.
  • Requires periods of sitting, standing, telephone, and computer work. 
  • Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
  • Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
  • Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
  • Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
  • Possible exposure to blood borne pathogens while performing job duties.
  • Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
  • Sufficient dexterity to operate a PC and other office equipment. 
  • This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. 

Send resume to:

Signature Health
7621 Mentor Avenue
Mentor, OH 44060