Emergency Specialist - FT (3rd Shift) - Ravenna, OH

Coleman Health Services – Kent, OH

Coleman Health Services, formerly, Coleman Professional Services, is seeking diligent and responsible individuals to join our customer-centered team of professionals to work with persons experiencing mental health crises in Portage County, Ohio. This position provides crisis intervention and supports intake and triage of individuals served in our Access/Emergency Services office. We currently have a position open for full time 3rd shift. Candidates must also be willing to work rotating weekends and holidays. 

Duties include:

  • Provide crisis intervention, support, information and referral by phone and/or face-to-face
  • Gather & document appropriate demographic, fiscal, and basic clinical information for presenting clients
  • Determine needed clinical services, level of urgency, and appropriate providers; consult with personnel and assist with scheduling as needed
  • Assist with referrals and coordinating transportation for clients dispositioned to an inpatient psychiatric facility
  • Coordinate care and patient updates with the local Emergency Department
  • Receive and coordinate external referrals to Access (i.e. from Law Enforcement) 


  • High School Diploma or equivalent
  • Have or willing to obtain NPI and Ohio Medicaid numbers
  • Past mental health experience preferred 

See yourself with a team that values cohesiveness. Be a part of a culture that embraces diversity, encourages innovation, empowers its employees and supports career growth. Coleman is a nationally recognized not-for-profit provider of behavioral health and an organization that has demonstrated over 40 years of stability and transparency. Our Company Culture and Benefits Set Us Apart! Regardless of your role at Coleman Health Services, your work makes a lasting impact on those we serve. When you join our team, you become part of a collaborative community of dedicated professionals whose primary mission is to improve the lives of our clients. In return, you can also expect opportunities for career advancement and continued professional training. 

While the work we do is personally rewarding on many levels, we also recognize the importance of a competitive benefits package. In addition to standard benefit options, including health, dental, vision, life, retirement savings, pension, and paid time off (PTO), Coleman Health Services offers Health Savings Accounts (HSA), Wellness Reimbursement, Verizon service discounts, and more. 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing [email protected] with the subject line “Accommodation Request.” 

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