Director of Diversity and Inclusion

The Nord Center - Lorain, OH


Builds on existing strategic initiatives with support from the DEI Leadership Council and DEI Committee. Develops, leads, and executes the Agency's diversity, equity, and inclusion strategy, programs, and learning initiatives that align with the Agency's strategic goals. Researches, develops, recommends, and executes creative strategies to foster organizational diversity goals. Provides consultation and guidance in the development of Agency policies that reinforce diversity throughout the Agency. Reviews current practices and policies, assessing and analyzing the extent to which they support or hinder the Agency's diversity goals while reducing barriers to access and stigma surrounding mental health treatment. Partners with other senior leaders to embed a DEI culture into all teams. Develops inclusive leadership practices and behaviors that are embedded into our day-to-day operations. Consults with leaders to provide coaching and strategic direction for increasing diversity in leadership roles. Acts as the subject matter expert on all DEI matters and is the accountability leader for the DEI strategy evolution. Stays current and advises senior leadership on emerging issues, trends, and best practices in diversity and inclusion, with a focus on healthcare delivery. Demonstrates the ability to communicate openly using strong communication skills. Oversees the day-to-day planning and implementation of Agency-wide educational programs, services, and special events related to diversity. Develops and provides training to Agency staff related to diversity, equity, and inclusion. Works in a collaborative, interdependent manner with a wide array of colleagues and clients. Measures and forecasts diversity metrics. Establishes metrics and benchmarks to measure progress of DEI goals. Collects and analyzes statistical data to evaluate the company's population in accordance with diversity standards and goals. Ensures compliance with state or country regulations on diversity and equity with support from the CHRO. Implements and utilizes results from measures of individual and program efficacy to make necessary adjustments (e.g., training) that improve the quality of individual client care and program services. Assumes responsibility for staff development, individually and collectively. Trains, monitors, and evaluates staff performance. Completes the evaluations of direct reports in required timeframe. Assumes responsibility for progressive discipline, including termination, as set forth by center policies and procedures. Maintains regular and predictable attendance and punctuality. Gets along with others and works as a team. Exhibits the knowledge, skills, abilities, and minimum requirements listed in this Position Description. Reacts to change and stress productively and handles other tasks as assigned. And all other tasks as assigned.  


A graduate degree in a related field is preferred. At least 5 years of relevant experience in a leadership position, with a focus on diversity, equity and inclusion and change initiatives is preferred. Project management experience is preferred. Must have a demonstrated passion for DE&I work; cultural humility in all facets of diversity, including cultural, ethnic, racial, religious, gender, educational, age, sexual orientation, veteran status, ability, etc. A demonstrated understanding of behavioral healthcare including barriers associated with access to care and stigma is preferred. Must have excellent verbal and written communication skills including proven dispute resolution skills and excellent organizational skills and attention to detail. Must have a thorough understanding of federal, state, and local laws and regulations related to DEI. Must have strong analytical and problem-solving skills. Must be proficient with Microsoft Office Suite or related software. Must have favorable references and/or evaluations. 

Send resume to: 

The Nord Center 
6140 S. Broadway 
Lorain, OH 44053